Cancellation Policy

  • 15% Refund Retention charges if cancelled more than three days before trip.

  • 25% Refund retention charges if cancelled three days in advance before trip.

  • 50% Refund Retention charges if cancelled two days in advance before trip

  • 100% deduction if cancelled one day prior to trip.

Refund Policy

  • Refunds will be made in 24 hours for bookings made by Cash, Cheque or NEFT/RTGS on receiving confirmation from bank.

  • Refund requests made through online payment gateway will take 2 working days to be processed by Bank.

  • The original Receipt for the booking made must be presented for the initiation of the refund.

  • Credit/Debit Card Refunds for bookings made by bank cards will be charged 5% extra.  

 

Terms and Conditions

  • 100% Advance payment through any of our payment gateways.

  • Pick-up and drop is subject to extra charges to be Bourne by the customer.

  • Children upto 5 years are booked as complimentary , 6 to 10 years charged 50% rates and above 10 years are charged full.

  • White water Rafting is performed  on basis of Kali River water level. 

  • 20% hike in tariff during peak season Dec-Jan.

  • All bookings are subject to availability with our trusted tourism partners.

  • Sightseeing transportation charges are to be bourne by the customer.

  • Online payments can be made only through Paypal with Credit/Debit Cards from HDFC, Axis, ICICI, Standard Chartered, CITI, SBI, IndusInd and Kotak Mahindra banks.